Refunds will be honored for cancellations with more than 48 HOURS prior notice to a trip start time. An administrative fee of 10% will be assessed for all cancellations.
Rescheduling will be honored with more than 48 HOURS prior notice to trip start date. An administrative fee of 10% will be assessed for all rescheduling. This allows us the time to contact those who have been put on the wait-list.
All activities are Rain or Shine. In case of operator cancellation due to adverse or unsafe conditions prior to start time, first the operator will attempt to reschedule. If rescheduling is not possible, the client will receive a full refund. Operator, including guides in the field, reserve the right to shorten or reroute activity in the case of unmanageable hazards or inability of guest to complete the objective. Completion of objective-based routes is not guaranteed.